Independent troubleshooting
Something wrong with Claude?
Start here. Check live status, pick your problem, and get a fix that actually works — for the Claude app and the Anthropic API.
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Top searched problems
Claude Not Responding Today? Fix It Fast
Claude stuck mid-answer or silent? Check status first, then work through these fixes in order.
Claude App Stuck Loading: How to Fix
White screen, endless spinner, or a chat list that never appears — here is how to get the Claude app loading again.
Claude Subscription Billing Issue: Fixes
Charged twice, no receipt, or Pro features missing after payment? Here is how to resolve Claude billing problems.
Claude Pro Payment Declined? Do This
Card declined when upgrading to Claude Pro? These are the six most common causes and their fixes.
How to Cancel Your Claude Subscription
Cancel Claude Pro on web, iOS or Android — plus what happens to your access and data afterwards.
Anthropic API 529 Error: How to Fix It
A 529 means Anthropic's API is overloaded. Here is how to retry correctly and design around it.